1. Applicable products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page
2. Return will be processed only if:
   (a) it is determined that the product was not damaged while in your possession.
   (b) the product is not different from what was shipped to you;
   (c) the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
3. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Amazon shall not be liable in any manner for any misuse or usage of such information.
4. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
5. Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds.

Tablets/ Devices (new and Renewed), Work Space and Gadget Accessories:-
• 10-15 Days Replacement: -
This item is eligible for free replacement, within 10-15 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up.
Contact us: -
• Email Id- info@zerugged.com
• Contact No- +91 9076155550

ZE Rugged Refund Policy

Return and full refund
• Products with quality problems, if notified in 7 days (from the date products were received) can be returned and refunded.
• Customer will need to send the products back to us, when we receive the products, we will give you a full refund.

Cancel Items or Orders

You can cancel items or orders by visiting the Your Orders section in Your Account.
*Note: Your order will be cancelled instantly and a refund will be processed to your original payment method, if the payment was already made. It will take 4-5 Business days.